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SCHEDULING/MISSED APPOINTMENT POLICY

A credit/debit card is required to book an appointment with our office.

Your card will NOT be charged the $25 no show fee unless you miss your appointment with our office.

ONLY Telehealth (Video Chat) Re-certification Consultation payments are due at the time of scheduling.

All In Office Appointment Consultation payments are due/processed when you arrive for your appointment.

PLEASE CONFIRM YOUR APPOINTMENT
We will contact you multiple times prior to your appointment by text and email. Please reply to one of these forms of contact to confirm your appointment. Please note you may also call or leave us a voicemail to cancel, reschedule, or confirm your appointment.

Please note:  a missed appointment is defined as an appointment that you do not show up for without notice. Your appointment will be considered missed if you have not arrived within 5 minutes after your scheduled appointment time without notifying our office.

The charge of $25.00 will be applied to your card on file if we do not receive notice to cancel your appointment prior to your scheduled time and you miss your appointment. Please keep in mind that we maintain a very full schedule. Even one patient running late can impact the schedule of the entire clinic. We understand emergencies happen so please call us and let us know if you are running behind or can not make your appointment so we can manage accordingly.

Telehealth (Video Chat) Re-certification Consultation payments are due at the time of scheduling.